At The Scent Studio by RK, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect the information you provide when you visit our website or purchase our products.

By using our website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

When you use our website, we may collect the following information:

Personal Information

• Full Name
• Email Address
• Mobile Number
• Shipping & Billing Address
• Payment Information (processed securely through third-party payment providers)

Non-Personal Information

• IP Address
• Browser Type
• Device Information
• Website Usage Data
• Cookies and Analytics Data

2. How We Use Your Information

Your information may be used to:

• Process and deliver your orders.
• Provide customer support.
• Send order confirmations and shipping updates.
• Improve our products and website.
• Respond to your inquiries.
• Prevent fraudulent transactions.
• Comply with legal obligations.

We do not sell, rent, or trade your personal information to third parties.

3. Payment Security

We do not store your debit card, credit card, UPI PIN, or banking credentials.

Payments are processed through secure third-party payment gateways using industry-standard encryption.

4. Cookies

Our website uses cookies to:

• Improve website performance.
• Remember your preferences.
• Analyze website traffic.
• Enhance your shopping experience.

You may disable cookies through your browser settings, although some website features may not function properly.

5. Third-Party Services

We may use trusted third-party services for:

• Payment Processing
• Shipping & Logistics
• Website Analytics
• Email Notifications
• Marketing Tools

These service providers only receive information necessary to perform their services.

6. Data Protection

We implement reasonable technical and organizational security measures to protect your personal information against unauthorized access, misuse, alteration, or disclosure.

However, no internet transmission is completely secure, and we cannot guarantee absolute security.

7. Marketing Communication

With your permission, we may send promotional emails, offers, product launches, and discount notifications.

You can unsubscribe at any time using the unsubscribe link or by contacting us.

8. Your Rights

You may request to:

• Access your personal information.
• Correct inaccurate information.
• Update your account details.
• Delete your personal information where legally permitted.

9. Children’s Privacy

Our website is not intended for children under 18 years of age. We do not knowingly collect personal information from minors.

10. Changes to this Privacy Policy

We reserve the right to update this Privacy Policy at any time. Updated versions will be published on this page with the revised date.

11. Contact Us

If you have any questions regarding this Privacy Policy or your personal information, please contact us using the contact details available on our website.