Terms & Conditions
Welcome to The Scent Studio by RK. These Terms & Conditions govern your access to and use of our website and the purchase of products offered through our online store. By accessing this website or placing an order, you agree to be bound by these Terms & Conditions. If you do not agree with any part of these terms, please do not use our website.
1. Acceptance of Terms
By accessing or using this website, you confirm that:
- You are at least 18 years of age or are using the website under the supervision of a parent or legal guardian.
- The information you provide is accurate and complete.
- You agree to comply with all applicable laws and these Terms & Conditions.
2. About Our Products
We specialize in premium fragrances and inspired perfumes.
Some products may be inspired by well-known designer fragrances. Any brand names mentioned on our website are used only for fragrance reference purposes to help customers understand the scent profile.
We are not affiliated with, endorsed by, sponsored by, or associated with any designer brand, trademark owner, or manufacturer. All trademarks, logos, and brand names belong to their respective owners.
3. Product Information
We make every effort to ensure that product descriptions, pricing, images, and specifications are accurate.
However:
- Product images are for illustration purposes only.
- Slight variations in packaging or color may occur.
- Fragrance perception varies from person to person.
- Actual product performance may vary depending on skin chemistry, weather, storage conditions, and usage.
4. Pricing
- All prices are displayed in Indian Rupees (₹).
- Prices are subject to change without prior notice.
- Promotional offers are valid only for the specified duration.
- Applicable taxes and shipping charges will be calculated during checkout.
5. Orders
Once an order is placed:
- You will receive an order confirmation.
- Acceptance of your order is subject to product availability and payment verification.
- We reserve the right to refuse or cancel any order for operational, pricing, or security reasons.
6. Payments
We accept secure online payments through approved payment gateways.
For eligible locations, Partial Cash on Delivery (Partial COD) may be available, requiring 50% advance payment and the remaining balance at the time of delivery.
We do not store your payment card information.
7. Shipping & Delivery
Orders are processed and shipped according to our Shipping Policy.
Estimated delivery times are provided for convenience and are not guaranteed.
Delivery delays caused by courier partners, weather conditions, natural disasters, government restrictions, or unforeseen circumstances are beyond our control.
8. Cancellation, Returns & Refunds
Orders may be cancelled only before dispatch.
Due to hygiene and safety reasons, opened or used perfumes cannot be returned.
Returns, replacements, or refunds are accepted only in cases such as:
- Wrong product received.
- Damaged product received.
- Missing product.
- Product damaged during transit.
Products cannot be returned simply because the customer does not like the fragrance or expected it to smell different.
Please refer to our Refund & Return Policy for complete details.
9. Intellectual Property
All content available on this website, including:
- Product descriptions
- Website design
- Graphics
- Logos
- Images
- Text
- Icons
- Layout
- Branding
is the exclusive property of The Scent Studio by RK unless otherwise stated.
No content may be copied, reproduced, modified, published, or distributed without prior written permission.
10. User Responsibilities
By using our website, you agree:
- Not to misuse the website.
- Not to attempt unauthorized access to our systems.
- Not to upload malicious software or harmful content.
- Not to use the website for unlawful activities.
- To provide accurate information while placing orders.
11. Limitation of Liability
To the maximum extent permitted by law, The Scent Studio by RK shall not be liable for:
- Allergic reactions or skin sensitivities.
- Personal fragrance preferences.
- Delays caused by courier services.
- Indirect, incidental, or consequential damages.
- Losses resulting from misuse of products.
Our total liability shall never exceed the amount paid for the product purchased.
12. Product Usage
Customers are advised to:
- Perform a patch test before regular use.
- Store perfumes away from direct sunlight and excessive heat.
- Keep products out of reach of children.
- Use perfumes externally only.
13. Privacy
Your personal information is handled in accordance with our Privacy Policy.
We are committed to protecting your privacy and maintaining the confidentiality of your information.
14. Third-Party Links
Our website may contain links to third-party websites for customer convenience.
We are not responsible for the content, privacy practices, or services provided by third-party websites.
15. Force Majeure
We shall not be held responsible for delays or failures caused by events beyond our reasonable control, including but not limited to:
- Natural disasters
- Floods
- Fires
- Earthquakes
- Government restrictions
- Pandemics
- Labour strikes
- Technical failures
- Courier disruptions
16. Governing Law
These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India.
Any disputes arising from the use of this website shall be subject to the exclusive jurisdiction of the competent courts in India.
17. Changes to Terms & Conditions
We reserve the right to modify these Terms & Conditions at any time without prior notice.
Any updates will become effective immediately upon publication on this page.
Customers are encouraged to review this page periodically.
18. Contact Us
If you have any questions regarding these Terms & Conditions, our products, or your order, please contact our customer support using the contact details provided on our website.
We are always happy to assist you.